Shipping policy

Shipping Policy

Processing Time

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods

• We currently ship only within Canada.

• All orders are shipped via Purolator.

• Delivery times depend on the region and chosen service:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

Shipping Costs

• Shipping costs are calculated automatically at checkout based on weight, destination, and shipping method.

• We occasionally offer free shipping promotions for orders over a certain amount.

Tracking

• Once your order is shipped, you will receive a Purolator tracking number to follow your package online.

Lost or Damaged Packages

• If your package is lost or damaged during delivery, please contact our support team.

• We will assist you promptly, including reshipping the item or issuing a refund.